Shipping policy
SHIPPING POLICY
At SportNest, we are committed to processing and delivering your orders as quickly and safely as possible. Please review the following information before placing your order.
1. ORDER PROCESSING
All orders are processed within 1–3 business days, Monday through Friday, excluding holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.
2. ESTIMATED DELIVERY TIME
After your order has been shipped, the estimated delivery time is 7–15 business days.
Delivery times are estimates and may vary depending on your location, the shipping carrier, weather conditions, holidays, or other circumstances beyond our control.
3. SHIPPING RATES
We offer FREE SHIPPING on orders over $50 within the United States.
For orders under $50, shipping costs will be calculated and displayed at checkout before you complete your purchase.
4. ORDER TRACKING
Once your order has shipped, you will receive an email containing your tracking number.
Please allow some time for tracking information to become available after your order has been shipped.
5. INCORRECT SHIPPING ADDRESS
Please make sure that your shipping address is correct and complete before placing your order.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to the sender. SportNest is not responsible for delays or losses caused by an incorrect or incomplete address provided by the customer.
6. LOST OR DELAYED PACKAGES
If your package is delayed or appears to be lost in transit, please contact us so we can assist you.
Shipping delays may occur due to circumstances beyond our control, including carrier delays, severe weather, holidays, or other transportation issues.
7. DAMAGED PACKAGES
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged package and product.
We will review the information and assist you with the next steps.
8. WRONG OR MISSING ITEM
If you receive the wrong item or an item is missing from your order, please contact us within 7 days of delivery.
Please include your order number and photos of the items received so we can investigate and assist you.
9. CONTACT US
If you have any questions about your order or shipping, please contact us at:
Email: christopherquevedo481@gmail.com
We aim to respond to customer inquiries within 24–48 business hours, Monday through Friday.
Thank you for shopping with SportNest!